CUSTOMER CARE

 

Shipping

We ship worldwide for all of our products. Please allow up to 5 days for your order to process, as most of our in-house products are made to order. During busy periods please allow another 3-5 days for your order to be shipped out. You will get a shipping confirmation in your email the day your order has been packed and prepped for shipping. Newspread does not take any responsibility for any customs charges, taxes fees, etc. Customs Charges are different for every country.

Please see below for our flat-rate shipping rates and delivery times, if you are purchasing more than one item there may be an additional cost due to the size of the package, all prices are in New Zealand Dollars ($NZD). All items are shipped in a plastic closed bag.

New Zealand
Standard Tracked - $7.00 NZD
1-2 working days

Australia
Standard Un-Tracked - $15.00 NZD
3-12 working days

Express Tracked - $27.00 NZD
2-7 working days

Rest Of World
Standard Un-Tracked - $25.00 NZD
3-15 working days (depending on location)

Standard Tracked - $45.00 NZD
3-15 working days (depending on location)
 

Returns & Exchanges

All sales are final. No refunds or exchanges. Please make sure you review your purchase carefully before submitting a payment.

In the rare occasion where you may have been shipped the wrong item or size we will happily exchange it for the correct item or size.
 

Payment

We currently accept payment from all major credit cards through Stripe and PayPal.